Thirtee

Thirtee is committed to safeguarding your privacy and ensuring transparency in how we handle your personal information. This policy outlines the nature of data collected during your interaction with our assistant on messaging platforms, its intended use, and your rights in controlling it.

1. Information We Collect

We collect only the data essential to delivering a functional and responsive user experience.

a. Conversation Data

Messages, images, documents, or media you actively send
Structured responses or button selections initiated by you

b. Session Metadata

Your phone number (used solely to manage your session)
Profile name and profile image, if shared by the platform

Note: We do not collect contact lists, device identifiers, background activity, or unsolicited metadata.

2. How We Use Your Data

Deliver contextually accurate responses to your queries
Maintain continuity of your active session (e.g., construction project details)
Improve the responsiveness and quality of user assistance

We do not:

Use your data for advertising, profiling, or analytics
Send unsolicited messages or trigger outreach without user action
Share your data with unauthorized third parties

3. Data Access & Retention

Access is limited to authorized thirtee personnel
Infrastructure providers operate under secure data-processing agreements

Data Retention: Inactive session data is automatically purged after a limited duration. You may request deletion at any time.

4. Data Security Measures

TLS/SSL encryption for all data in transit
Role-based access control and audit logs
Hosting on secure, standards-compliant cloud infrastructure

5. Your Rights & Controls

Thirtee empowers users with full control over their data. At any time, you may:

Choose not to share optional information
End your interaction and close the session
Request full deletion of all data associated with your session

We will never act unless you initiate interaction.

6. Data Deletion Policy

In accordance with Meta's Platform Terms and industry best practices, we honor all user requests for permanent data deletion.

What Can Be Deleted:

Messages, documents, and interaction logs tied to your phone number
Associated metadata and session records

How to Request Data Deletion:

Via WhatsApp: Send the phrase Delete my data from your original phone number.
Via Email: Email [email protected] with your phone number.
For detailed steps, see our Data Deletion Policy.

Timeline:

Initial processing within 48 hours
Full deletion from backups within 7 business days

Important: Deletion is irreversible and applies only to verified requests from the same phone number used during the interaction.

7. Policy Updates

This policy may be updated to reflect service improvements or regulatory changes. All updates will be posted at thirtee.in/privacy-policy.

8. Contact Us

If you have questions or concerns:

Thirtee Privacy Team
📧 [email protected]
🌐 thirtee.in

Privacy Policy